Frequently Asked Questions (FAQ)

iBank users often write to us with the following questions. Check here first to see if someone else has already asked your question!

Updating, upgrading, installing, & registering

• How do I update iBank?
• When will I have to upgrade?
• Why won't iBank accept my registration?
• What if my free trial expires? Will I lose all of my data?
• Can I install iBank on more than one computer?

Managing documents

• Why won't iBank open my document automatically?
• Does iBank save my data automatically?
• Can two or more people share the same iBank document?

Accounts & transactions

• Can I change account types?
• Can I rename items in the source list?
• How do I see all transactions in a category for specific dates?

Miscellaneous

• What keyboard shortcuts are available in iBank?
• Can I download quotes for non-U.S. securities?
• Why can't I add income categories to my budget?
• Do you recommend a particular check stock?
• Why does iBank attempt to contact "iggsoftware.com" at startup?
• Does iBank integrate with NeatReceipts?

If you still can't find the answer to your question, try using the search box at the top right of this window, or contact us.